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Terms of Service

Effective date: March 31, 2026

Last updated: March 31, 2026

These Terms of Service ("Terms") govern the use of the Skrajb® service at skrajb.com (the "Service") provided by Aimm Sweden AB, a Swedish limited company ("Aimm", "we", "us", "our"). For company details, see aimm.se.

By accessing or using the Service, you agree to be bound by these Terms on behalf of the organization you represent (the "Customer", "you"). If you do not agree to these Terms, do not use the Service.

1. Service Description

Skrajb is a web-based B2B service for meeting transcription and AI-powered summarization. The Service allows authorized users to:

  • Upload or record audio from meetings.
  • Automatically transcribe audio recordings to text.
  • Generate AI-powered summaries of meeting content.
  • Access, manage, and export transcriptions and summaries.

The Service is intended for business use by organizations and their authorized users.

2. Account Registration and Responsibility

2.1 Registration

To use the Service, you must create an account with accurate and complete information. You are responsible for maintaining the accuracy of your account information.

2.2 Account Security

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us immediately at the contact details listed on aimm.se if you become aware of any unauthorized use of your account.

2.3 Authorized Users

The Customer is responsible for ensuring that all authorized users within their organization comply with these Terms. The Customer is liable for the acts and omissions of its authorized users.

3. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with applicable laws and regulations. You shall not:

  • Use the Service to process data in violation of applicable data protection laws, including the GDPR.
  • Upload content that you do not have the right to record or process.
  • Record meetings without appropriate notice to or consent from participants, as required by applicable law.
  • Attempt to gain unauthorized access to the Service, other accounts, or underlying systems.
  • Reverse engineer, decompile, or disassemble the Service or its components.
  • Use the Service to develop a competing product or service.
  • Resell, sublicense, or redistribute the Service without prior written consent.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Use the Service to transmit malicious code, spam, or harmful content.

We reserve the right to suspend or terminate access for violations of these Terms.

4. Customer Data

4.1 Ownership

The Customer retains all rights, title, and interest in and to all data uploaded to or generated through the Service ("Customer Data"), including audio recordings, transcriptions, and summaries. Aimm does not claim any ownership rights over Customer Data.

4.2 License to Provide the Service

The Customer grants Aimm a limited, non-exclusive license to process Customer Data solely for the purpose of providing, maintaining, and improving the Service in accordance with these Terms and the Data Processing Agreement.

4.3 No Training on Customer Data

Aimm does not use Customer Data to train AI models or for any purpose other than providing the Service. Third-party AI providers used by the Service (Anthropic, Deepgram, OpenAI) are contractually prohibited from using Customer Data for model training under their respective data processing agreements.

4.4 Data Processing

The processing of personal data contained in Customer Data is governed by our Data Processing Agreement and Privacy Policy.

5. API Keys and Third-Party Services

5.1 Skrajb-Managed Keys

By default, the Service uses Aimm's own API keys for third-party transcription and AI services. In this case, Aimm is responsible for its contractual relationships with these providers as described in our Sub-processor list.

5.2 Customer-Provided API Keys

Enterprise customers may configure their own API keys or accounts for any sub-processor listed on our Sub-processor page, except Railway. When providing your own API keys:

  • You are solely responsible for those API keys and the terms of your agreements with the respective providers.
  • You are responsible for any costs incurred through the use of your API keys.
  • You must ensure that your use of the provider's services through Skrajb complies with the provider's terms of service.
  • Aimm is not liable for any issues arising from the use of customer-provided API keys, including service interruptions, rate limits, or changes to the provider's terms.

5.3 Data Flow

Regardless of which API keys are used, Customer Data passes through Skrajb's backend infrastructure during processing. Aimm's data protection obligations under the Data Processing Agreement apply to this processing.

6. Service Availability

6.1 Reasonable Efforts

Aimm will use commercially reasonable efforts to make the Service available and operational. However, the Service is provided "as is" and we do not guarantee uninterrupted or error-free operation.

6.2 No Default SLA

These Terms do not include a service level agreement (SLA). If you require specific uptime commitments, these may be agreed upon separately in writing.

6.3 Maintenance and Updates

We may perform scheduled and unscheduled maintenance on the Service. We will use reasonable efforts to provide advance notice of planned maintenance that may significantly affect availability.

6.4 Modifications

We reserve the right to modify, update, or discontinue features of the Service. For material changes that negatively affect your use of the Service, we will provide at least 30 days' notice.

7. Intellectual Property

7.1 Aimm's Intellectual Property

The Service, including its software, design, trademarks, and documentation, is owned by Aimm Sweden AB and protected by applicable intellectual property laws. Nothing in these Terms transfers ownership of any intellectual property from Aimm to the Customer.

7.2 License to Use the Service

Subject to these Terms and payment of applicable fees, Aimm grants the Customer a limited, non-exclusive, non-transferable, revocable license to access and use the Service during the subscription term.

7.3 Feedback

If you provide suggestions, ideas, or feedback about the Service, Aimm may use such feedback without obligation to you.

8. Fees and Payment

8.1 Pricing

Fees for the Service are as set out in the applicable pricing plan or order form agreed between the Parties. Pricing information is available on the Service website or as separately communicated.

8.2 Payment Terms

Fees are due in accordance with the payment terms specified in the applicable plan or order form. Unless otherwise agreed, fees are invoiced in advance and due within 30 days of the invoice date.

8.3 Taxes

All fees are exclusive of applicable taxes (including VAT). The Customer is responsible for paying any applicable taxes, except for taxes on Aimm's net income.

8.4 Late Payment

Aimm reserves the right to suspend access to the Service if payment is overdue by more than 30 days after written notice.

9. Limitation of Liability

9.1 Exclusion of Indirect Damages

To the maximum extent permitted by applicable law, neither party shall be liable to the other for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or related to these Terms or the use of the Service, regardless of the theory of liability.

9.2 Cap on Liability

To the maximum extent permitted by applicable law, each party's total aggregate liability arising out of or related to these Terms shall not exceed the total fees paid by the Customer to Aimm during the 12 months immediately preceding the event giving rise to the claim.

9.3 Exceptions

The limitations in this Section 9 do not apply to:

  • A party's breach of confidentiality obligations.
  • A party's indemnification obligations under Section 10.
  • Liability that cannot be limited under applicable law.
  • Aimm's liability for willful misconduct or gross negligence.

10. Indemnification

10.1 By Aimm

Aimm shall indemnify and hold the Customer harmless from third-party claims arising from Aimm's breach of its data protection obligations under the Data Processing Agreement, provided that the Customer gives prompt written notice of the claim and reasonable cooperation in the defense.

10.2 By the Customer

The Customer shall indemnify and hold Aimm harmless from third-party claims arising from:

  • The Customer's use of the Service in violation of these Terms or applicable law.
  • Content uploaded by the Customer that infringes a third party's rights.
  • The Customer's failure to obtain required consents for recording or processing meeting data.

11. Confidentiality

Each party agrees to treat as confidential any non-public information disclosed by the other party in connection with the Service ("Confidential Information"). Neither party shall disclose the other's Confidential Information to third parties except as necessary to perform its obligations under these Terms, or as required by law.

This obligation does not apply to information that is publicly available, already known to the receiving party, independently developed, or rightfully obtained from a third party without restriction.

12. Term and Termination

12.1 Term

These Terms are effective from the date of your first use of the Service and continue for the duration of your subscription, unless terminated earlier in accordance with this section.

12.2 Termination by Customer

You may terminate your subscription at any time by contacting us or through the Service's account settings. Termination takes effect at the end of the current billing period.

12.3 Termination by Aimm

Aimm may terminate or suspend your access to the Service:

  • Immediately, if you materially breach these Terms and fail to cure the breach within 14 days of written notice.
  • Immediately, if required by law or if you use the Service in a way that poses a security risk.
  • With 30 days' written notice, for any reason.

12.4 Effect of Termination

Upon termination:

  • Your access to the Service will cease.
  • Aimm will delete or return Customer Data in accordance with the Data Processing Agreement.
  • Sections that by their nature should survive termination (including Sections 4.1, 7.1, 9, 10, 11, and 13) shall survive.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of laws principles.

13.2 Dispute Resolution

Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the Swedish courts. The district court of Stockholm (Stockholms tingsrätt) shall be the court of first instance.

14. General Provisions

14.1 Entire Agreement

These Terms, together with the Data Processing Agreement, Privacy Policy, and any applicable order form, constitute the entire agreement between the Parties with respect to the Service.

14.2 Amendments

Aimm may update these Terms from time to time. We will notify you of material changes at least 30 days before they take effect. Continued use of the Service after the effective date of changes constitutes acceptance.

14.3 Assignment

Neither party may assign these Terms without the other party's prior written consent, except that Aimm may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.

14.4 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.5 Waiver

The failure of either party to enforce any provision of these Terms shall not constitute a waiver of that provision or the right to enforce it later.

14.6 Force Majeure

Neither party shall be liable for delays or failure to perform due to causes beyond its reasonable control, including natural disasters, war, terrorism, epidemics, government actions, or failures of third-party services.

14.7 Notices

Notices under these Terms shall be sent by email to the address associated with the Customer's account, or to the contact details listed on aimm.se for notices to Aimm.